Privacy Policy
OSA Technology Sdn. Bhd.

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction
OSA Technology Sdn. Bhd. (“OSA Technology”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use,disclose, store, and safeguard your personal information when you visit our website,communicate with us, or engage with our products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with this policy and applicable laws, including the Malaysian Personal Data Protection Act 2010 (“PDPA”).

 

2. Information We Collect
We may collect and process the following categories of personal information:

Personal Information

  • Full name
  • Company or organisation name
  • Job title or designation
  • Email address
  • Telephone number
  • Mailing address
  • Country and location information

Business Information

  •  Product enquiries and requirements
  • Requests for quotations
  • Partnership or distributorship enquiries
  • Technical support requests
  • Communication records and correspondence

Technical Information

  •  IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics information

3. How We Collect Information
We collect information when you:

  •  Submit enquiries through our website forms
  • Contact us via email or telephone
  • Subscribe to newsletters or marketing communications
  • Request product information or quotations
  • Participate in surveys, events, or exhibitions
  • Visit and browse our website
  • Apply for employment opportunities

4. How We Use Your Information
We may use your information for the following purposes:

  •  Responding to enquiries and requests
  • Providing information about our products and services
  • Processing quotations and business transactions
  • Delivering customer support and technical assistance
  • Managing business relationships and partnerships
  • Improving our website, products, and services
  • Conducting research and analytics
  • Sending marketing communications, newsletters, and/or updates where consent has been provided
  • Complying with legal and regulatory obligations
  • Protecting our business interests and preventing fraud or misuse

5. Disclosure of Information
OSA Technology may disclose your information to:

  •  Our employees, representatives, and authorised personnel
  • Service providers, consultants, and professional advisers
  • Technology and hosting service providers
  • Government authorities and regulatory bodies where required by law
  • Business partners, distributors, or affiliates where necessary to fulfil your requests
  • Third parties in connection with mergers, acquisitions, or corporate restructuring activities
  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. International Data Transfers
As part of our business operations, your information may be transferred to, stored, orprocessed in countries outside Malaysia where our service providers or business partnersoperate. We will take reasonable steps to ensure that your personal information receivesan adequate level of protection consistent with applicable data protection laws.

 

7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, misuse, or destruction.These measures include:

  •  Secure website hosting and encryption technologies
  • Access controls and authentication procedures
  • Internal confidentiality obligations
  • Regular monitoring and security practices
  • However, no method of transmission over the Internet and/or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements and policies. When personal information is no longer required, it will be securely deleted or anonymised.

 

9. Cookies and Website Analytics
Our website may use cookies and similar technologies to:

  •  Improve website functionality and performance
  • Understand user behaviour and website traffic
  • Enhance user experience
  • Provide analytics and statistical information

You may configure your browser settings to refuse cookies or notify you when cookies are being used. However, some features of the website may not function properly if cookies are disabled.

 

10. Your Rights
Subject to applicable laws and regulations, you may have the right to:

  •  Request access to your personal information
  • Request correction or updating of inaccurate information
  • Withdraw consent for certain processing activities
  • Request deletion of personal information where applicable
  • Object to certain uses of your personal information
  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

 

11. Third-Party Websites
Our website may contain links to third-party websites or services. OSA Technology is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

 

12. Children’s Privacy
Our website and services are intended for business and professional use and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

 

13. Changes to This Privacy Policy
OSA Technology reserves the right to amend or update this Privacy Policy at any time toreflect changes in legal, regulatory, or operational requirements. Any updates will be published on this page with the revised effective date.

We encourage you to review this Privacy Policy periodically.

 

Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:

OSA Technology Sdn. Bhd.
[Insert Registered Address]
Telephone: [Insert Telephone Number]
Email: [Insert General Email Address]
Website: https://www.osatechnology.com/ 

 

Consent
By using this website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Footer Statement
©2026 OSA Technology Sdn. Bhd.
All Rights Reserved.
Privacy Policy | Terms of Use | Cookie Policy

 

This version is professionally written for a corporate medical technology company and aligns with the requirements of the Personal Data Protection Act 2010 (Malaysia) and/or international website best practices.